Laptop freezes after starting, after sleep, after sitting. curser/pointer freezes

[DonKJohnson8]

Laptop freezes after starting, after sleeping, after sitting for a while. curser/pointer freezes and no way to get it working again. I have had this issue for several months now. I am not doing anything hard, I'm logging onto Chrome, reading email, looking at Facebook. There should not be an issue.

When this happens I have to do a hard shutdown.

Its also been running slow and it takes for every to get going. The Tank Manager shows 100% use of the hard drive for about an hour.  The CPU and Memory are low. 
I see System Interrupt as the top Disk hog. 

I've turned off almost everything at start up that is not necessary and the Task Manager still shows 100% use.
Ive run the HP Support Assit tools and found no errors. I've run commands from the Window R on the hard drive and found no problems!
Why?

[WAWood]

This nearly always means the primary drive is failing and will need to be replaced, and Windows reinstalled on the PC.

See the following HP Guide for more information:

https://support.hp.com/au-en/document/ish_3053911-2842957-16

[DonKJohnson8]

Your answer sounds like you think I have a standard hard drive disk.
I don't.
Its a solid state drive,
I have 800.4GB free out of 930.4GB's

I'm I wrong?

Don

[DonKJohnson8]

Maybe I should upgrade to Windows 11.

[WAWood]

No, you're not wrong.  I have a Win11 desktop that freezes like this on a regular basis. And when it does that, I remove the primary data HDD from it and run CHKDSK on it -- and it always finds and fixes errors.  When I put the drive back and restart the PC, it runs OK -- for a while.  But then it starts doing this again.  I run the drive check every week -- and have even replaced the drive and the motherboard.  I use the same brand drives for data storage on other desktops and am not seeing this problem on the others.

I would not suspect that Win11 will fix anything -- as I have upgraded several PCs to Win11 and not seen any improvements of any kind as a result. 

If you are going to do that, download the free version of Macrium  Reflect and make an image backup of your PC to an external drive -- that way, if it goes badly, you can restore your current system in a few minutes.

You can get it from here:

https://www.macrium.com/reflectfree