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shivu_illimite
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Message 1 of 2
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Laptop shutdown wont turn back on

HP Recommended
HP Pavilion 360
Microsoft Windows 10 (32-bit)

Laptop was working just fine when it just shuts down wont turn back on and charging light is not on as well.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@shivu_illimite

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Have you tried a different AC Adapter yet?

 

If the issue persists then it would be a Motherboard issue

 

Please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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