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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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09-16-2023 06:09 AM
Last windows update system dumped system previous to update. Current OS will not allow access to Internet via chrome explorer(or current version) or Firefox.
Still have windows.old directory. Questions is can system use old directory?
09-17-2023 02:57 PM - edited 09-17-2023 03:04 PM
Hi @Texan58
Welcome to the HP Forum.
You can't use the Windows.old directory now but you might be able to go back to the previous operating system.
Windows provides a limited, time sensitive, rollback option. It might be 10 or 20 days after the OS update.
Check Settings, Windows Update, Advanced options, Recovery.
Check Control Panel, Device Manger for problems with network devices. Sounds like a network adapter problem but you may be also have other system stability problems not indicated in your post.
The Forum could check for a network adapter update if you provide a specific product number.
Regards