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‎12-24-2017 05:43 PM

HP Recommended
Product: HP Slimline 270-p000 Desktop PC series

I have tried the screen settings and the tower settings, but am unable to get rid of the letter box formatt that is on my screen. This fomatt is even there when using explorer, so I have to keep changing the setting from 50% to 75% depending on what I'm doing. Because of this I can't even register office. I'm wondering if the issue could be my monitor which is a 10 year of flat screen tv.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2017 12:50 AM

HP Recommended

From: https://support.hp.com/in-en/document/c05389674

 

Video Graphics -- Integrated Intel HD Graphics.

 

This adapter should support 800-by-600, or 1024-by-768, or 1280-by-1024 display resolution.

 

Does your TV support any of these resolutions?

 

 

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2 REPLIES 2

‎12-25-2017 12:50 AM

HP Recommended

From: https://support.hp.com/in-en/document/c05389674

 

Video Graphics -- Integrated Intel HD Graphics.

 

This adapter should support 800-by-600, or 1024-by-768, or 1280-by-1024 display resolution.

 

Does your TV support any of these resolutions?

 

 

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‎12-25-2017 12:13 PM

HP Recommended

Sorry have no idea, like I said it's about 10 years old. I guess I can try them and see what happens.

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