Looking for the product key

[GAAF1]

I purchased my HP desktop while in Germany (HP 550-248ng). I would like to know where I can find the product key for my Windows 10 Home that came with the PC. I have looked all over the PC the box it came in and tried looking in System info in the Control Panel. Any suggestions.

[Paul_Tikkanen · Accepted solution]

Hi:

On all PC's that come with W8 or newer from a manufacturer like HP, Dell, etc, the product keys are all encrypted in the BIOS.

That is to prevent the unauthorized use of OEM product keys on the sticker on another PC.

There is no need to know the product key because the only way you can reinstall W10 is with the recovery disks that work with the product key in the BIOS.

However, if you still want to know what the key is, you will need to find a 3rd party program that can read the key in the BIOS for you, such as this one...

http://www.intowindows.com/recover-windows-product-key-bios-efi/

[GAAF1]

Thanks Paul!

[Paul_Tikkanen]

You're very welcome.

[burnout11]

isn't my product key saved when i register my product

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you