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‎02-06-2019 03:37 PM

HP Recommended
Product: EliteDesk 800 G3 SFF
Operating System: Microsoft Windows 10 (64-bit)

Unsuccessful recovery of INTEL Optane accelerator functionality after resetting HP Elite Desk 800 G3 SFF PC Win 10 Pro. Acquired latest Cloud Recovery files to USB stick. Configured Optane Memory in BIOS. Did Secure Erase from BIOS. Reset PC with clean install of Win10 Pro x64 successfully. Intel RST software and drivers installed. Optane module present on the M2 connector to system board not detected after reset.

1 REPLY 1

‎02-06-2019 05:38 PM

HP Recommended

Welcome to the HP Support Community  @Rtyrd_Guy 

 

See if this helps???

 

Intel® Optane™ Memory Installation Guide

 

https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-opt...

 

REO

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