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15-f125wm Came with 8.1. Reformatted the hard drive, put 10 on. Was going great until support center said hey update the bios. Now it's a black screen top left blinking courser. Put bios on a jump drive, tried restoring it, no go. Any other suggestions or screwed.

12 REPLIES 12
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This is not good.  There are only a few things the average owner can do.

 

Click here to see how to recover your BIOS. Do 1, 2, and the first part of 3.
For the second part of 3 you will need a USB flash drive and possibly an
older BIOS if the recent BIOS caused the problem

 

 For the second part of "3" I recommend and older bios and am guessing that F.38 might be better than the latest F.41

 

I found a list of old bios here and you can read up on them if you want

 

F.38   https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84839.exe

 

Let me know what happens.  Be sure to to 1,2 and the first part of 3 before trying the USB flash with F.38

 

 


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https://support.hp.com/us-en/product/details/hp-15-f100-notebook-pc-touch/model/7812754?serialnumber...

I don't see the mother board to try the CMOS reset.

[Personal Information Removed]
Product number:
J9M37UA
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Tried .38 saved USB and tried image, still bricked.

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Pulled the mother board, puled the cmos battery, same.

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The linked HP document has information on recovering the BIOS:


https://support.hp.com/us-en/document/ish_3966820-3438449-16



I am a volunteer and I do not work for, nor represent, HP
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What I don't get, I've never had a problem updating bios. Battery charged, battery was junk waited till I got a new one. Power cord plugged in, It updated bios, said rebooting, then dead. Manufacture doesn't care, it's out of our warranty, It's your update you pushed that screwed it up. They don't even apologize for bricking it. $423 fora new mother board, computer cost was no where near that. I've un-bricked plenty of dells, where mysteriously bit locker locks you out. Re-flashed bios, reformatted the hard drive, need to reload the operating system, this is where one drive rocks. I went to Dell, computers less heavy, battery time much better, this is a joke. Windows 8.1 operating system seems to only be a Walmart computer. No excuse.

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Yup been there done that.

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Seriously? All ready been suggested.

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@Minnie_1001 wrote:

What I don't get, I've never had a problem updating bios. Battery charged, battery was junk waited till I got a new one. Power cord plugged in, It updated bios, said rebooting, then dead. Manufacture doesn't care, it's out of our warranty, It's your update you pushed that screwed it up. They don't even apologize for bricking it. $423 fora new mother board, computer cost was no where near that. I've un-bricked plenty of dells, where mysteriously bit locker locks you out. Re-flashed bios, reformatted the hard drive, need to reload the operating system, this is where one drive rocks. I went to Dell, computers less heavy, battery time much better, this is a joke. Windows 8.1 operating system seems to only be a Walmart computer. No excuse.


Unfortunately  things like this happen.  It has been years since I have seen socketed BIOS that can be replaced easily.  I have a motherboard with a tiny switch on it that can can select a fallback bios to boot to make the reflash easy.

 

Replacement motherboard is not that expensive.  Any of the 15-f will work.  I look at your exact one here and then looked at one with a full pentium chip what was even cheaper.  I did not see any over 100USD and some as low as $45

 

All the ones listed in the above URLS had only a single slot for memory.  If there were two slots I might consider swapping out especially if it had a better CPU.  Another problem is there is no free upgrade from 8 to 10 anymore.  You do have a touch screen.  The last time I looked there were no touch screen Apple laptops.


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