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HP Recommended
HP ProDesk 400 G4 Small Form Factor PC
Microsoft Windows 10 (64-bit)

Hallo,

 

Whenever I start my computer, the following message is displayed. How should I recover?

If I press space bar, I can use the PC without any problems. Warranty for the PC is still active

 

Product Information not valid. The following product information programmed into the system board is missing or invalid.

System Board (00A) - Feature Byte

System Board (00A) - Build ID

System Board (00A) - Serial Number

System Board (00A) - SKU Number

System Board (00A) - System Board CT Number

System Board (00A) - Product Name

Press space bar to continue boot or "Y" to enter missing information.

1 REPLY 1
HP Recommended

> How should I recover?

 

You have answered your question:   Warranty for the PC is still active.

 

Contact HP Support, and exercise your warranty.

 

Or, press "Y" to enter missing information -- if you & HP can find correct values.

 

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