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- Desktops
- Desktop Operating Systems and Recovery
- MPM Product Information not valid. System Board (00A)

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06-08-2021 01:36 PM - edited 06-08-2021 01:59 PM
Hallo,
Whenever I start my computer, the following message is displayed. How should I recover?
If I press space bar, I can use the PC without any problems. Warranty for the PC is still active
Product Information not valid. The following product information programmed into the system board is missing or invalid.
System Board (00A) - Feature Byte
System Board (00A) - Build ID
System Board (00A) - Serial Number
System Board (00A) - SKU Number
System Board (00A) - System Board CT Number
System Board (00A) - Product Name
Press space bar to continue boot or "Y" to enter missing information.
06-09-2021 05:05 PM
> How should I recover?
You have answered your question: Warranty for the PC is still active.
Contact HP Support, and exercise your warranty.
Or, press "Y" to enter missing information -- if you & HP can find correct values.