MPM Product Information not valid. System Board

[wilmerhiguera]

Good morning community I bought a motherboard M08759-601 which is for Hp EliteDesk 800 G6 but when starting it I get an error which is the following.

Product Information not valid. The following product information programmed into the system board is missing or invalid.

System Board (00A) - Feature Byte

System Board (00A) - Build ID

System Board (00A) - Serial Number

System Board (00A) - SKU Number

System Board (00A) - System Board CT Number

System Board (00A) - Product Name

Press space bar to continue boot or "Y" to enter missing information.

I don't have information from a previous computer. Could I use any serial number or would I have to contact HP support? I appreciate your help.

[Bill_To]

Hi @wilmerhiguera 

You might be able to get the missing info from the old MB if you can get into the old MB Setup Utility.

You may not be able to add this info to the system board. I think HP uses a BIOS programming utility to do this.

I would not know if HP documentation provided at the time of PC purchase would contain all info needed.

Otherwise you may have to contact HP Support for assistance.

Regards