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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- MY PC IS WORKING VERRY SLOW

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06-16-2025 06:24 AM
@MANDHER, Welcome to the HP Support Community! We're stoked to have you on board!
Sorry to hear your PC is slowing down and hitting you with that frustrating "blue screen" message every 10 minutes — that’s got to be incredibly disruptive. Let’s work together to smooth things out.
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide:
🔗 https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
In the meantime, could you also help us with a few quick details:
Did this error start after a recent Windows update or new software install?
Are you noticing any overheating, loud fan noise, or strange behavior before the error?
Do you remember the error code or Stop Code shown on the blue screen?
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee