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- MY PRINTER IS PRINTING HALF PAGE

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07-18-2024 11:00 AM
Hi @BHATTI123,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with the print quality.
Step 1: Use genuine HP toner cartridges
HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).
Purchase replacement cartridges and other supplies from the HP Store or local retailers.
Step 2: Check the paper
The quality and type of paper can affect the print job. Follow these guidelines to make sure that the paper is appropriate. If it is not, load an appropriate paper type.
Use paper that is designed for use in HP LaserJet printers. Do not use paper that is designed only for inkjet printers.
Do not use paper that is too rough. Smoother paper might result in better print quality.
After loading the appropriate paper in the tray, try to print. If the issue persists, continue to the next step.
Step 3: Check the toner level
Check the toner level from HP Smart or the printer control panel.
NOTE:
The toner supply level and the percentage of toner cartridge life remaining provide estimates for planning purposes only. When the toner level is low, consider having a replacement toner cartridge available. You do not need to replace toner cartridges until the print quality becomes unacceptable.
Click here for the remaining steps.
Update the firmware. Click here
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
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