cancel
Showing results for 
Search instead for 
Did you mean: 
Two-Joints
New member
1 0 0 0
Message 1 of 2
181
Flag Post

Manufacturer Device Programming is enabled

HP Recommended
HP Pavilion All-in-One 20-c434
Microsoft Windows 10 (64-bit)

My HP desktop All-in-One  20-c434 started giving me issues 8-10 days after setting it up. Bios And storage went missing along with two or more Drivers I had no recovery drive and when I was finally able to reconfigure a full factory restoration which turned out not to be a full device rebuild the PC informed me of the manufacturer device program  being enabled it still has no storage configuration and is still missing an internal memory drive. October 17, 2019 is the day i took it out the box. I am currently using it because i have run out of money this being my 5th All-in-One since losing my first one back in May 2019, same issues just 3 days to 3 weeks old with Network Drivers and repeated bios misconfiguration one had the CPU gone missing. I have had no choice to continue use with no backup or image drivers to fully restore the device I am basically using a Brand new PC only two months old with generic outdated drivers is what diagnostics says. HP offered me a $125.00 gift certificate when I filed a claim on my warranties for three PC's. I never received the coupon. not sure I trust HP at this point but what choice do I have?

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,725
Message 2 of 2
Flag Post
HP Recommended

Hi @Two-Joints

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation