Memory Quick Check Failed

[harkdh]

My HP Pavilion running Windows 10 has been running very flaky for some time. I've tried all available OS recovery options and they all failed. PC is now in a state where it no longer boots due incomplete OS install. I found I can still get to BIOS options and ran the Memory Quick Check and it failed with code "m4mw7h-93kc81-gxpqqk-407q03 Memory Module". Any idea what I can try to resolve the issue?

[Paul_Tikkanen]

Enter the required information at the link below and it will provide a report of the problem and the most likely way to fix it.

HP Customer Support - Service Center 

You'll probably have to replace the defective memory module.

[harkdh]

Thanks... it did say to replace defective memory module. I reseated both modules, same failure. I'll purchase one, assuming only one is bad

[Paul_Tikkanen]

You're very welcome. 

That's probably the case. 

[harkdh]

For grins I ran the test with one module at a time, one run passed, the other failed 🙂

[Paul_Tikkanen]

Glad you found the bad one.

You can continue to run your PC off the good one while you are waiting for the replacement memory chip to arrive.