Memory failure

[knicker7]

I've been having problems with my Omen acting up for at least 6 months that have escalated to the point where it won't start unless I do the 2-3 start-stops. I ran the system tests that found a memory error . It showed a failure ID in memory module 1:DIMM 1 and recommended I contact HP...which sent me here. I'm new here and hope someone can offer help.

[VikramTheGreat · Accepted solution]

Hi @knicker7,

Welcome to the HP support community.

I understand you are having trouble using your PC and are getting a memory failure error. To help you better, please share the Failure ID and the PC details in private so I can check the warranty status and provide all possible assistance.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support