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10-02-2020
09:42 PM
- last edited on
10-03-2020
06:59 AM
by
BiancaS
I have a HP all-in-one desktop PC Omni 200 which was preloaded with Windows-7 Home Basic which had Microsoft Office Home edition. The details of the unit are given below:
Model #: 200-5330in
Product #: BW514AA#ACJ, Serial #: [Personal Information Removed], Software Build #: 11AP1ARW603#SACJ#DACJ
Service ID #: [Personal Information Removed]
Core i3 CPU, 550@3.20 GHz, 64 BIT OS
Since Windows-7 was being discontinued, I availed of the free upgrade to Windows 10. Unfortunately in the process, my copy of Microsoft Office was lost.
The product key is [Personal Information Removed] .
Can you help me get my copy of Microsoft Office back?
I have the original restore discs (3 discs) that I made when the computer was purchased. Will it help?
Regards
L R Chandru
10-03-2020 08:44 AM
Office is a Microsoft product.
Our community cannot retrieve, download, rescue, or find your Office software.
The better news:
If Microsoft still has your version of Office available, you can obtain Office from Microsoft and activate it (if necessary) with your license key.
Microsoft Office - Product and License Information
Three ways to “get” Office Software:
- Purchase Microsoft Office when you purchase your computer (look for your license key with your purchase paperwork),
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). If you have trouble with this exact type of “installed” Office, contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
What if: “I found Office already installed on the computer.”
Except as noted, any “pre-installed” Office software is a “Trial” version.
Trial software cannot be activated nor can it be “recovered”.
Regardless, Microsoft Office software belongs to - and is under the control of - Microsoft.
How-to
Installation and License Key Options
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down to find out how to contact Microsoft.
Purchase Options
Microsoft Office Products - Choose your Office
Things that are Office Software Repair
Office Products Troubleshooting
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Microsoft - Uninstall Office from a PC
"What if" Information
Life is possible without Office
5 free open source alternatives to Microsoft Office
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
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