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‎01-21-2025 05:50 AM

HP Recommended
Product: HP All-in-One Desktop PC 24-cb1000i (4N1P3AV)
Operating System: Microsoft Windows 11

Hello,

My Microsoft account hab been hacked, an now I am unable tu access my computer because the startup  window refers tu the hacked account.

How can I fix this, any suggestions?

 

Many thanks

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1 REPLY 1

‎01-21-2025 08:51 AM - edited ‎01-21-2025 11:39 AM

HP Recommended

Greetings @Sylvie2015 

 

Welcome to the HP Forum.

 

The situation you are in is one of many reasons why I use local accounts on my PCs.

 

You would have an option at Windows sign in to use a local account password if you set one up.

 

I don't know of any other way to bypass a Microsoft Account login if Microsoft has locked your email account or your Microsoft account password has changed due to malicious activity. 

 

You would have to contact Microsoft to reset your email account.

 

Regards

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