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‎02-13-2020 01:35 PM

HP Recommended
Product: Pavilion S6530
Operating System: Microsoft Windows 10 (64-bit)

Hi, after being compelled to upgrade from Windows 7 to Windows 10, the computer crashed randomly (BSOD) : CRITICAL STRUCTURE CORRUPTION. (like every 10 minutes)

I updated all other drivers with DriverCloud, and did a Windows Update. But in the Device manager, there still is an IDE controller without driver. It's impossible to find a Windows 10 driver for this computer. I'm suggesting that the BSOD occur because of this, but I'm not even sure.

What can I do ?

4 REPLIES 4

‎02-13-2020 03:15 PM

HP Recommended

Hi:

 

Please post the hardware ID for the device that needs the driver.

 

Use this guide to find that information...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎02-15-2020 11:02 AM

HP Recommended

AWZVIPFS IDE Controller
Hardware ID : ACPI\PNPA000"


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‎02-15-2020 11:12 AM

HP Recommended

As far as I can tell, there is no driver for that device.

 

You can google the ID.   Nothing useful shows up.

 

There was this discussion with the same hardware ID but a slightly different description of the controller.

 

You can read through the discussion and see what the person did to get rid of that device...

 

https://www.techspot.com/community/topics/unknown-device-shown-in-device-manager.151946/

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‎02-18-2020 07:29 AM

HP Recommended

I desactivated the device, updated the Nvidia drivers that were not the latest. The computer is still crashing randomly with the same error. 

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