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‎06-05-2023 12:39 PM

HP Recommended
Product: HP EliteDesk 800 G1 Base Model Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

I have 3 devices on my HP EliteDesk 800 G1 SFF running Windows 10 Pro 64-bit Version: 19045.3031 that have no drivers.

The information from the Events tab of the devices' Properties dialog is posted below.

PCI Serial Port
Device PCI\VEN_8086&DEV_8C3D&SUBSYS_1998103C&REV_04\3&11583659&0&B3 requires further installation.

PCI Simple Communications Controller
Device PCI\VEN_8086&DEV_8C3A&SUBSYS_1998103C&REV_04\3&11583659&0&B0 requires further installation.

SM Bus Controller
Device PCI\VEN_8086&DEV_8C22&SUBSYS_1998103C&REV_04\3&11583659&0&FB requires further installation.

Can anyone tell me which drivers I need please.

Thanks

Keith

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2023 01:11 PM

HP Recommended

Hi, Keith:

 

These two drivers should take care of all of those devices:

 

Driver - HP EliteDesk 800 G1 Base Model Small Form Factor PC | HP® Customer Support

 

Driver - HP EliteDesk 800 G1 Base Model Small Form Factor PC | HP® Customer Support

View solution in original post

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3 REPLIES 3

‎06-05-2023 01:11 PM

HP Recommended

Hi, Keith:

 

These two drivers should take care of all of those devices:

 

Driver - HP EliteDesk 800 G1 Base Model Small Form Factor PC | HP® Customer Support

 

Driver - HP EliteDesk 800 G1 Base Model Small Form Factor PC | HP® Customer Support

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‎06-05-2023 01:29 PM

HP Recommended

They did indeed Paul.

Thanks very much. I'm very grateful for the help

Regards

Keith

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‎06-05-2023 01:34 PM

HP Recommended

You're very welcome, Keith.

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