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HP Recommended
HP Compaq 6000 Pro Microtower
Microsoft Windows 10 (64-bit)

I just re-installed windows 10 64x.

Clean install.

Everything seems to work fine, but I have two yellow ! in device manager.

I can't seem to find drivers for:

 

Multimedia Audio Controller PCI Slot 1 (PCI bus 16, device 0, function 0)

PCI Serial Port PCI bus 0, device 3, function 3

 

I'm grateful for any help! 🙂

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi.

 

Please post the hardware ID for the multimedia audio controller.

 

Use this guide for how to find the hardware ID.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

For the PCI Serial Port, you need this driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi.

 

Please post the hardware ID for the multimedia audio controller.

 

Use this guide for how to find the hardware ID.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

For the PCI Serial Port, you need this driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

HP Recommended

Paul,

 

Thank you for your quick response! 🙂

Your instructions proved to be spot on.

I've been working on machines since they came out in the 80's, and am still humbled by folks like you.

But, I always learn more to help me in my future efforts.

Thanks again,

 

Walter

HP Recommended

You're very welcome, Walter.

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