cancel
Showing results for 
Search instead for 
Did you mean: 
Mikaël
New member
1 0 0 0
Message 1 of 2
259
Flag Post

Mon imprimante HP Envy 5547 n'imprime plus en couleur

HP Recommended
lenovo
Microsoft Windows 10 (32-bit)

Bonjour,

Mon imprimante HP Envy 5547 n’imprimer plus en couleur depuis quelques temps.

J’ai supprimé One Drive de mon PC (j’avais trouvé ce conseil sur internet) et ça a marché un temps.

J’ai beau désinstaller/réinstaller le logiciel de l’imprimeur, rien ni fait.

Sur la plateforme HP, j’ai trouvé un conseil qui dit de rajouter un port de communication avec l’imprimeur. Ça ne marche pas non plus.

Je ne sais plus quoi faire.

J’ai un PC Lenovo Yoga 500.

Merci de votre aide.

1 REPLY 1
RodrigoB
Moderator
Moderator
2,899 2,875 50 98
Message 2 of 2
Flag Post
HP Recommended

Hi Mikaël

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation