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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Motherboard keeps turning off and on

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10-08-2020 07:51 AM
Hi, I've got a HP ENVY 700 with a MS-7826 motherboard. Every time I go to install windows 10 it cuts out at 16percent of installation . When I tried to go back to Windows 7 it doesn't discover any drives. Fighting with it for past two days and no luck. I've reset the bios, tried different HDD's, Different Ram, Different USB sticks for the OS , Different OS and still no luck just blue screen on both occasions. Machine expectations exceed or something like that... Any one any idea what to do ?
10-10-2020 01:49 PM
Hi @CanAPcFly,
I'd like to help!
Since you have already tried most of the troubleshooting steps to resolve this issue, let us perform these steps: https://support.hp.com/in-en/document/c04718479
If the issue persists, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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