Mouse and Keyboard incredibly slow when I switch over to other Windows Account

[Axis910]

I mostly play games on this desktop and recently we decided to add an additional Windows Account to the computer for my family members. However, upon creation of this new account, the mouse cursor is incredibly choppy and slow. Unable to resolve issue. I have unchecked the sync function for Windows account and for OneDrive as well. I do not see any suspicious programs hogging up from the Task Manager. Windows Update and NVidia graphic card driver update are all most recent. Please help!

[Nal_NR · Accepted solution]

Hi @Axis910,

Welcome to the HP Support Community. 

I'd like to help!

This could also be due to some changes in the PC.

Have you made any changes to your software or Upgraded Windows 10 version?

Learn how to fix keyboard, mouse, and touchpad-related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool Click here and download and run hardware diagnostics.

Keep me posted for further assistance.
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