Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Mouse and keyboard not working

HP Recommended
HP Pavilion 24-xa0026na
Microsoft Windows 10 (64-bit)

Hi , my HP Pavilion 24-xa0026na is only a few days from start up. HP did a BIOS update and now neither my mouse or keyboard work, nor will it switch off using the button on the side. When it restarted it asked to reset my pin which I was able to do with mouse\keyboard then nothing just the home screen.

Problem solved, switched off at plug. 😆

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation