My 1 year old Envy Move All PC buffers any video every 2 seconds.

[DaveDaveDave953]

My pc has begun buffering any music or video every 2 seconds.  I tried diagnostics and there sems to be no fix.  It's unusable moveable junk right now.

 It's a year old!!

What is the fix?

[VikramTheGreat]

Hi @DaveDaveDave953,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

That kind of constant buffering every 2 seconds is not normal, especially on a relatively new HP Envy PC. Sorry to hear about the trouble. Let’s go through a few targeted steps to help resolve this:

1. Check Internet Connection Stability

Even local media apps (like Spotify or YouTube) can buffer if the network is unstable.

• Run a speed test at fast.com
• Try switching to a wired Ethernet connection or a different Wi-Fi network
• Restart your router

2. Disable Background Apps

Heavy background activity can cause lag and buffering.

• Press Ctrl + Shift + Esc to open Task Manager
• Go to Startup tab → Disable unnecessary apps
• Check the Processes tab for high CPU or disk usage

3. Update Audio & Video Drivers

Outdated or corrupted drivers can cause playback issues.

• Open HP Support Assistant
• Check for updates to:
  • Audio drivers
  • Graphics drivers
  • Chipset drivers

 4. Check for Malware or Resource Hogs

Even though you ran diagnostics, try a deep scan with Malwarebytes or Windows Defender Offline Scan.

5. Test with Local Media

Try playing a downloaded video or MP3 file:

• If it still buffers, the issue is likely hardware or driver-related
• If it plays fine, the issue is likely network or app-related

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat