My Bluetooth keyboard is not connected and I have a SMART Hard Disc Error. How do I get in?

[Jemali23]

My Bluetooth keyboard is not connected and I have a SMART Hard Disc Error. How do I get in? I had been using my on screen keyboard 

[BeemerBiker]

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@Jemali23 wrote:

My Bluetooth keyboard is not connected and I have a SMART Hard Disc Error. How do I get in? I had been using my on screen keyboard 

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Log into windows using on screen display and try repairing the drive.  Your on-screen-keyboard will be needed.

1. Open Windows File Explorer (Windows + E keys) > right-click on the drive you want to check and repair > select Properties.
2. In the Properties window, switch to the Tools tab.
3. In the Error Checking window, click Scan drive.

Some S.M.A.R.T errors can be fixed by doing a disk scan.    Once the drive is repaired you may want to clone it to a new drive.  Do not do sector by sector cloning as you do not want to clone the bad sectors

 The application speedfan can lookup the S.M.A.R.T errors and give a diagnostic.

https://www.almico.com/speedfan452.exe

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.

[Jemali23]

I can’t get in because the message says use F2 key or Enter to continue. I can’t access the on screen keyboard unless I actually log in, so how am I to do that? I can’t even access the menu without logging in.

[BeemerBiker]

My mistake, i thought your on screen keyboard was working.

Is this a touch screen system?  if not, you will  need to borrow a USB keyboard-mouse combo.

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.

[Jemali23]

Yes, it’s a touchscreen. Sorry for not mentioning…I’ll be able to borrow a friend’s keyboard and connection tomorrow