My HP All in one runs extremely slow

[nky_dot]

My computer runs extremely slow for everything. It is so frustrating, even opening an ordinary excel document takes over 30 seconds on a good day. I don't use the computer for much and don't have many apps installed but it behaves like an ancient computer overloaded with apps. I have tried to optimise the system many times but that doesn't help even a little bit. 

Please help!

[WAWood]

@nky_dot 

In looking this up, I discovered this is a 2017 model -- so it if still has the same hard drive, that could be failing.

So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.