• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-08-2019 02:27 PM

HP Recommended

Dear Paul & Community Members,

  The IT guys returned the Prodesk 400 G2 (hard drive was malfunctioning/unrecoverable due to a broken thread of machine code ... cannot be restored by normal means/software, nor while 'in-situ' ... that is in the parent machine), and the Cm14 notepad (not mentioned in this thread, but support knew about it), which had a failed HDD due to a liberal coating with cat-vomit (cat spat a hairball on the keyboard - although wiped-off, some of the regurgitated fluid (<1/8 fluid oz) got on the led to the HDD, crossed onto the top of the HDD circuit board - then caused 3 diodes to short-out. Not recoverable.

 Both computers were fitted with new drives.

 I started ten hours ago, reinstalling the core operating systems and programs. Just finished ...

 

 As the local pastors often say on Sundays: "Here endith the sermon ..." (they mean "that's all folks - thread closed")

 

 My thanks to Paul, the HP support crew, and you who found our conversation 'entertaining'. It was intended to be. Fixing problems is generally far easier smiling and laughing ... as opposed to cursing and getting cross.

 

Cheers all,

 

Rick Finney.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.