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11-25-2023 10:23 PM
My Laptop is restarting automatically after performing windows Update, I am unable to see my login screen as keeps rebooting.
11-28-2023 07:55 AM
Hi @aveshsri ,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to help you.
Experiencing automatic restarts after a Windows update can be frustrating, but there are several steps you can take to troubleshoot and resolve the issue. Here's a step-by-step guide:
Boot into Safe Mode:
- Restart your laptop and repeatedly press the F8 key during the boot process.
- In the Advanced Boot Options menu, select "Safe Mode" and press Enter.
- Once in Safe Mode, check if the issue persists. If not, it may be related to a third-party driver or software.
Uninstall Recent Updates:
- If you suspect a specific update is causing the issue, you can uninstall it.
- Boot into Safe Mode.
- Right-click on the Start button, select "Settings," then go to "Windows Update" > "View update history."
- Click on "Uninstall updates," find the problematic update, right-click on it, and select "Uninstall."
Perform System Restore:
- Boot into Safe Mode.
- Type "Create a restore point" in the Windows search bar and select the corresponding result.
- In the System Properties window, click on the "System Restore" button.
- Follow the on-screen instructions to restore your system to a previous point before the update.
Check for Driver Updates:
- Ensure that your device drivers are up to date, especially graphics and chipset drivers.
- Visit the laptop manufacturer's website and download the latest drivers for your model.
Use Windows Update Troubleshooter:
- Open Settings and go to "Update & Security" > "Troubleshoot."
- Run the "Windows Update Troubleshooter" and follow the on-screen instructions.
Check for Malware:
- Run a full antivirus scan on your system to ensure it's not caused by malware.
Review Event Viewer Logs:
- Press Win + X and select "Event Viewer."
- Check the "Windows Logs" for any critical errors or warnings around the time of the reboots.
Perform a Repair Install:
- If other methods fail, you may need to perform a repair install of Windows 11. This option allows you to reinstall Windows without losing your files and apps.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.