• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-22-2019 06:35 PM

HP Recommended
Product: Omni 120-1026
Operating System: Microsoft Windows 7 (64-bit)

I let a friend use my desktop and when it was returned it would not boot up no matter what I tried, So I ordered Recovery Media for it (Four Disks) After going through all the steps I got my pc back but the problem I am having now is, It won't connect to the Internet nor will it run "Windows Updates" even though it says that I have Internet Access, Can someone help me with this issue ?...Thanking You In Advance,......poorboy075

1 REPLY 1

‎08-25-2019 02:44 PM

HP Recommended

@poorboy075,

 

Thank you for posting your query on HP Community,

 

Are you trying to connect using Ethernet or using Wireless connection. 

 

Is Wireless and Ethernet adapter listed under Device manager?

 

Could you please respond to this post with the details, so that I can provide you with accurate solution, which should help you resolve this issue. 

 

Waiting for your response!

 

Cheers 🙂

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.