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‎11-16-2023 02:57 PM

HP Recommended

My USB Ports are not responding

1 REPLY 1

‎11-16-2023 03:47 PM - edited ‎11-16-2023 04:05 PM

HP Recommended

Hi @CMF-Tech 

 

Welcome to the HP Forum.

 

What type of PC do you have?

 

Are you having a problem with some specific front and back ports or all front and back ports if you have a Desktop PC?

 

AIO PCs or Laptops would have different USB port locations and design specs.

 

This issue can have a number of causes depending on the scope of the problem.

 

- MB USB controller problem. Desktop MBs usually have two USB 2 controller chips; one for the back USB I/O and one for the front USB I/O. The board could also have separate USB 3 controllers for front and back USB I/O.

 

- Bad USB media, try a different USB device. Try USB devices in all USB ports.

- A bad USB port or MB USB controller.

- Front USB wiring problem.

- A USB driver problem in Device Manager.

- Maybe even Window's system file corruption

 

It is tough to say what is going on without more information.

 

Regards

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