My all in one desktop won't turn on and beeps

[Cynes4112]

Hi I rarely use my all in one HP desktop and I tried turning it on but it stays black screen and just beeps. I can't even get the serial number or any information I might need since it won't start up. Please help me try to figure something out. I disconnected the power source but still nothing else happens, It just beeps when I push the power on button.

[ub6424]

Hello @Cynes4112 

you will find the serial number (s/n) here:

Option 1: Use the product identification label to find your model and product number

https://support.hp.com/us-en/document/c01492484

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[TheOldMan]

I have seen that a possible cure for that is to disconnect the power cable from the wall outlet and from the back of the PC.  Press and hold the power button for 30 seconds.  Then reconnect the power cable and try to start again.