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HP All-in-One PC 24-df1000i (1W761AV)
Microsoft Windows 11

My computer makes a noise that constantly runs when I turn it on. I took it to the GEEK SQUAD a few times already, and they can't seem to know the problem.

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Hi @kumabear3,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your Intel Core i3 computer makes a constant noise when you turn it on, and Geek Squad hasn’t been able to identify the problem, you might need to consider a few more potential issues and solutions. Here's a comprehensive guide to help you troubleshoot and potentially resolve the problem:

1. Identify the Type of Noise

  • Fan Noise: If the noise sounds like a whirring or buzzing, it might be related to the cooling fans.Hard Drive Noise: Clicking or grinding noises could come from a failing hard drive.Beeping: Repetitive beeping could indicate a hardware issue or POST (Power-On Self-Test) error.

2. Check for Overheating

  1. Open your computer case (for desktops) or access panel (for laptops).Check if the fans are dusty or obstructed.Clean the fans gently using compressed air.
  2. Use a hardware monitoring tool like HWMonitor or Core Temp to check your system’s temperatures.Ensure the CPU and GPU are operating within safe temperature ranges.

3. Check the Hard Drive

  • Listen for Clicking Sounds: Clicking or grinding noises from the hard drive might indicate a mechanical failure.
  • Run Diagnostics:
    1. Use tools like CrystalDiskInfo or HD Tune to check the health of your hard drive.Check for any SMART errors or warnings.

4. Inspect Internal Components

Check Connections:

  1. Ensure all cables and components are securely connected inside the computer.Disconnect and reconnect the cables to ensure they are seated properly.:
  2. Make sure no internal components (e.g., RAM, GPU) are loose or not properly seated.Reseat the RAM and other expansion cards if necessary.

5. Run a POST (Power-On Self-Test)

  • Check BIOS/UEFI Beep Codes: If the noise is a series of beeps, it may indicate a hardware issue that the BIOS/UEFI is trying to communicate.Refer to your motherboard’s manual for the specific beep codes and their meanings.

6. Test in Safe Mode

  1. For Windows, restart your computer and press F8 or Shift + F8 (depending on your version) to access Safe Mode.
  2. Observe if the noise persists in Safe Mode. This can help determine if the issue is related to software or drivers.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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