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My computer is stuck on the blue recovery screen

HP Recommended
Pavilion 590-p0117cb
Microsoft Windows 10 (64-bit)

Pavilion 590-p0117cb, my pc is stuck on the blue recovery screen and it doesn’t let me login in to the desktop.

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HP Recommended

Hold the power button down for 4 seconds until it shuts down completely and count to 5 then push the power button to turn it back on.

Begin immediately pressing the ESC button repeatedly until you see the HP Startup screen.(you may have to do it more than once to get the Startup screen . You may also have to try the F10 button instead.)


Once you reach the HP  Startup screen navigate to  Troubleshoot/Advanced Options/System Restore

and allow it to restore your computer back to the last known time it was working properly.


You'll notice on the HP Startup screen under troubleshooting is Startup Repair, that can be very helpful also.


Lastly, here's a 2109 Advisory about your computer with steps to resolve any bios/driver related "Startup Blue Screens" if you run into any problems, the steps are easier once Windows is up n running though 🙂 


Good Luck!

*Just a community member, not an HP employee.
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