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- Re: My computer shuts down randomly

Create an account on the HP Community to personalize your profile and ask a question
12-14-2020 10:18 AM
HP ALL in One PC24-10034
product number2HK06AA#ABA
COMPUTER SHUTS OFF IF I walk away after about 3-4 minutes. When I reboot I get the message. “ Do you want to restore your pages, computer shut down improperly”
I can’t figure out how to talk with some one at HP.
12-15-2020 02:40 PM
HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.
To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number.
US contact link: https://support.hp.com/us-en/contact-hp
I am a volunteer and I do not work for, nor represent, HP