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HP Recommended
HP ALL IN ONE
Microsoft Windows 10 (32-bit)

HP ALL in One PC24-10034

product number2HK06AA#ABA

COMPUTER SHUTS OFF IF I walk away  after about 3-4 minutes. When I reboot I get the message.      “ Do you want to restore your pages, computer shut down improperly”

I can’t figure out how to talk with some one at HP.

1 REPLY 1
HP Recommended

@Almare53 

HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number.

US contact link: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.