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eivindsolfjell
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Message 1 of 4
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My computer started an HP BIOS UPDATE for no reason, does not go away

HP Recommended
HP Pavilion Desktop - TP01-0810no
Microsoft Windows 10 (32-bit)

For no reason, and out of the blue, my computer started an HP BIOS UPDATE.

I do not know what that is, and I did not think that I needed it.

Now it does not go away. It says "progress 100%", but nothing more happens, it is stuck.

I have tried several times to turn it off and then on again. It starts the same update, and then gets stuck at 100 %; nothing more happens after that.

What can I do?

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Grzwacz
Level 12
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Message 2 of 4
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HP Recommended

Hi,

 

You have a new PC.

 

Try all Desktop BIOS recovery steps at this (Link).

 

A failure to recover the BIOS suggests contacting HP Support (Link).

 

I would also disable the HP Support Assistant BIOS update option to prevent this in the future.

 

Regards

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eivindsolfjell
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Message 3 of 4
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HP Recommended

I did not want to "recover the BIOS"!

 

I have absolutely no idea what a BIOS is. I never intended for this to happen.The computer was working just fine, and I did not want to change anything.

 

From out of nowhere, the computer started this "BIOS" all by itself. Now it is stuck in this window, and nothing happens:

 

IMG-20200728-WA0000.jpeg:

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Grzwacz
Level 12
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Message 4 of 4
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HP Recommended

@eivindsolfjell 

 

The image shows a HP BIOS recovery.

 

The PC should be able to boot correctly after a successful BIOS recovery. It is possible you may have to swap in a new motherboard if the PC cannot start correctly after doing a BIOS recovery.

 

You may have to contact HP Support if you cannot use the PC. My first response has a link to HP Support.

 

Regards

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