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- My computer will not come on.

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05-06-2020 02:17 PM
My computer will not come on. I turn it on from the back. I can hear it starting up and I see the little light indicating it's on. But, my screen is black.
05-14-2020 01:47 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.
- Step 1: Remove discs and devices
- Step 2: Perform a hard reset
- Step 3: Run hardware diagnostic tests
- Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee