My computer will not restart

[Echinea]

My computer wont stay on

[The_Fossette]

@Echinea,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the operating system you are using?
• Are you getting any error messages?
• What is the exact issue you are facing?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Echinea]

I pressed the power button and the light comes on but it doesnt stay on and the screen is black.

[The_Fossette]

@Echinea,

Please help me with the requested information to provide you with an accurate solution.

Cheers!

[rahulsaha]

Hi,

I updated the bios to F.40 as you recommended, but it didn't make the boot any quicker. 

thanks,

rahulsaha.

[Echo_Lake]

@rahulsaha

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• Have you tried any troubleshooting steps?
• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.