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My computer won’t let me put in the code

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HP All-in-One Desktop

Hello, i’m having an issue with my computer. The computer will turn on but it doesn’t let me click to get to the sign in screen.. Any help will be appreciated (:

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@Ev20, Welcome to the HP Support Community!

  • What model HP Computer are you using?
  • Refer to this document to know how to find the Product Name or Product Number.
  • Are you using Win 10?
  • What do you see on the screen?

For now, kindly perform the steps mentioned in this document - Computer Does Not Start


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

I am an HP Employee

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