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‎12-02-2022 06:49 AM

HP Recommended

My desktop won't start.   Please help.  Thanks. 

Category:
1 REPLY 1

‎12-06-2022 05:49 AM

HP Recommended

Hi @Janvf,

 

Welcome to the HP Support Community

 

I understand you are facing a power-related issue with your HP Desktop. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a hard reset:

 

  • Power off the Desktop.
  • Disconnected power adapter from the desktop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.
  • Power ON the laptop and check.

If the issue persists, then please follow the steps mentioned in this document: HP PCs - The computer does not boot or start

 

If the issue persists, then please follow the steps mentioned in this document:


ANAND_ANDY
I am an HP Employee

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