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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- My desktop computer is flashing a HP sign

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03-26-2022 07:10 PM
@Cy16 -- welcome to this peer-to-peer discussion forum, where volunteer contributors try to help.
I think that you are seeing the "splash" screen, with HP's logo, because your motherboard is made by HP.
What your motherboard should do is to read from the disk-drive, and load Windows. But, that seems to NOT be what is happening.
Is your computer less than 12 months ago? If so, contact HP Support, to open a claim against the HP Warranty. HP will repair/replace your computer, at HP's expense.
Otherwise, what could have happened is:
* disk-drive is no longer connected to a "power" cable
* disk-drive is no longer connected by a "SATA" cable to the motherboard
* disk-drive has "failed", and does not respond to any input/output requests.
I recommend that you take your computer to an owner/operator computer store, and pay for professional trouble-shooting.