My desktop is requesting a bitclocker recovery code?

[CL891]

I need help with my desktop. It’s asking for a bitlocker recovery code!

[NonSequitur777]

@CL891,

Welcome to our HP Community forum!

If your desktop is asking for a BitLocker recovery key, it means that Windows has detected a possible change in the system's hardware, BIOS, or boot environment, and is trying to protect your data. Here’s how to proceed:

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How to Find Your BitLocker Recovery Key:

1. Check your Microsoft account (most common):

   • Go to: https://aka.ms/myrecoverykey

   • Sign in with the Microsoft account that was used to set up the PC.

   • If BitLocker was set up automatically (common on Windows 10/11 Home/Pro), the key should be listed there.

2. Check your organization's IT admin (if it's a work or school PC):

   • The key may have been stored in Azure AD or Active Directory by your company or institution.

3. Check a USB flash drive or printout:

   • If you saved the key during BitLocker setup, it might be on a USB drive, printed out, or saved in a text file.

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Important Notes:

• There is no way to bypass the BitLocker screen without the correct key.

• If you can't find the key and the drive is encrypted, your only option may be to reset Windows, which erases all data.

Kind Regards,

NonSequitur777