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Ptrish
New member
1 0 0 0
Message 1 of 2
169
Flag Post

My go all in one ...log in but will not open up. Like computer is empty. Did complete scan.

HP Recommended
Example:hp all in one 24 F0060
Microsoft Windows 10 (64-bit)

I log in goes to next page.  Can go no further

1 REPLY 1
savvy2
Level 7
1,432 1,058 40 105
Message 2 of 2
Flag Post
HP Recommended

please tell a full story]

when did the PC last work okay

what works now,  good and bad and ugly.

BIOS

Windows logins ok.

windows desktop ok. nothing missing there you created or otherwise?>

windows apps are run ok

internet ok (edge work?) or chrome or firefox v79 (best)

if only one thing fails be clear on the one thing and say all else works.

 

my wild guess

PC screen not dead, PC not really dead.

Windows dead.

run HP diagnostics search here or at HP.com do that next ,hadrware is first.  battery bad or HDD bad, kills it.

NO warranty answers by me.
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