• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-18-2024 08:51 AM

HP Recommended
Product: HP Laptop - 17t-by300 CTO

my hp laptop says that my dvd driver is outdated for hp dvdrw gue1n. where do i find the new driver to download and install.

Category:
1 person had the same question
1 REPLY 1

‎09-18-2024 10:21 AM - edited ‎09-18-2024 10:26 AM

HP Recommended

I think the system is missing the multimedia function key drivers.  Drivers for DVDs have not been needed since Windows 7

 

I do not know of any Windows 11 drivers for the  Beats Audio Control Panel.   I do not know of any new Win11 systems that come with DVD.   Looks like that is obsolete.     Windows does not support their media player for Blueray in Windows for that matter.

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed.   The Beats audio control (function keys) are mentioned.

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

 

I found it here 

https://support.hp.com/nz-en/drivers/hp-17-by3000-laptop-pc-series/model/32796719?sku=8VP96AV

 

Please let me know if it works.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.