• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion 20

I decided to boot up my old Pavilion 20 and try to use but I have run into a few problems, first I can't save anything to my desktop all I get is a message that reads: C:\WINDOWS\system32\config\systemprofile\desktop is unavailable, I can't pin anything to my taskbar, and when I open the windows logo in the bottom left it shows my nothing just a purple background.

2 REPLIES 2
HP Recommended

https://www.youtube.com/watch?v=PINnUnbeBmY

 

Try running the system file checker as in the video above.  

HP Recommended

Hello
it is simply the user profile that is damaged
You just need to create a new one, then see, from the new profile, if you can recover the documents of the damaged profile
Once everything is ok, delete the profile that no longer worked!

https://support.microsoft.com/en-us/windows/fix-a-corrupted-user-profile-in-windows-1cf41c18-7ce3-12...

 

https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/

try

2. Create A New User Account

Another method to Fix Corrupted User Profile in Windows 10 is to create a New User Account and transfer Files from Old to New User Account.

In case you have an alternate Admin Account that is not blocked, you can straight away Login to your Spare Admin Account and create a New User Account.

However, if your Admin Account is blocked, you can follow the steps below (2.1) to get access to Hidden Admin Account that Microsoft makes available for such occasions.

2.1 Access Hidden Admin Account

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.