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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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02-17-2021 12:52 AM
I decided to boot up my old Pavilion 20 and try to use but I have run into a few problems, first I can't save anything to my desktop all I get is a message that reads: C:\WINDOWS\system32\config\systemprofile\desktop is unavailable, I can't pin anything to my taskbar, and when I open the windows logo in the bottom left it shows my nothing just a purple background.
02-17-2021 05:40 AM
https://www.youtube.com/watch?v=PINnUnbeBmY
Try running the system file checker as in the video above.
02-17-2021 10:16 AM
Hello
it is simply the user profile that is damaged
You just need to create a new one, then see, from the new profile, if you can recover the documents of the damaged profile
Once everything is ok, delete the profile that no longer worked!
https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/
try
2. Create A New User Account
Another method to Fix Corrupted User Profile in Windows 10 is to create a New User Account and transfer Files from Old to New User Account.
In case you have an alternate Admin Account that is not blocked, you can straight away Login to your Spare Admin Account and create a New User Account.
However, if your Admin Account is blocked, you can follow the steps below (2.1) to get access to Hidden Admin Account that Microsoft makes available for such occasions.
2.1 Access Hidden Admin Account
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