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‎04-18-2018 05:14 AM

HP Recommended
Product: ELITEDESK 800G2
Operating System: Microsoft Windows 7 (64-bit)

The computer came with 64 bits windows 7 with an HDD.

 

I now want to install a fresh windows 10 to a SSD wih fresh install.

 

When booted the usb, it doesn't give me te option to install, or even format the drive.

 

The only option is turn off the compuiter or this picture

IMG_20180418_070317.jpg

 

Which of course doesn't help as the SSD has nothing on it.

 

Why can't the computer be able to boot OS using the usb instead of going through this only option (picture).

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2018 05:49 AM - edited ‎04-18-2018 05:55 AM

HP Recommended

You can install the latest Windows 10  version by using the following method.

You will need a 32GB flash drive. This can be done on a different PC.
Download the Windows 10 Media creation utility.
https://www.microsoft.com/en-us/software-download/windows10
Plug the USB flash drive into a USB port, preferable USB 2.0.

Double click on the downloaded Windows 10 Media creation utility software file and follow the prompts.

Once the installation media has been created you can plug it into a USB port on your HP notebook. Press the power button and then immediately tap the F9 key for boot options. Select the USB flash drive and click on it.

When asked for the license you can select the option of putting the key in later. The activation key is located in the BIOS so the OS will activate on its own when you go online.

The drivers for Windows 10 (64-bit) are at the support portal for your notebook. I will provide a link to the download section of the support portal in a few minutes.

 

Is yor Elitedesk 800 G2 the tower, mini or the SFF version?

 

Elitedesk 800 G2 SFF version drivers

https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g2-small-form-factor-pc/7633277

 

Elitedesk 800 G2 Tower version drivers

https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g2-tower-pc/7633297

 

Elitedesk 800 G2 mini

https://support.hp.com/us-en/drivers/selfservice/hp-elitedesk-800-65w-g2-desktop-mini-pc/8741496


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎04-18-2018 05:49 AM - edited ‎04-18-2018 05:55 AM

HP Recommended

You can install the latest Windows 10  version by using the following method.

You will need a 32GB flash drive. This can be done on a different PC.
Download the Windows 10 Media creation utility.
https://www.microsoft.com/en-us/software-download/windows10
Plug the USB flash drive into a USB port, preferable USB 2.0.

Double click on the downloaded Windows 10 Media creation utility software file and follow the prompts.

Once the installation media has been created you can plug it into a USB port on your HP notebook. Press the power button and then immediately tap the F9 key for boot options. Select the USB flash drive and click on it.

When asked for the license you can select the option of putting the key in later. The activation key is located in the BIOS so the OS will activate on its own when you go online.

The drivers for Windows 10 (64-bit) are at the support portal for your notebook. I will provide a link to the download section of the support portal in a few minutes.

 

Is yor Elitedesk 800 G2 the tower, mini or the SFF version?

 

Elitedesk 800 G2 SFF version drivers

https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g2-small-form-factor-pc/7633277

 

Elitedesk 800 G2 Tower version drivers

https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g2-tower-pc/7633297

 

Elitedesk 800 G2 mini

https://support.hp.com/us-en/drivers/selfservice/hp-elitedesk-800-65w-g2-desktop-mini-pc/8741496


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-18-2018 01:33 PM

HP Recommended

i can't create a backup usb of the windows 7 pro version that came with it. it says no DVD available but doesn't give me the option to choose usb. of course the computer has no dvd slot.

 

i can't seem to find "hp recovery", it is not pre-install in my hard drive?

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‎04-19-2018 02:01 AM - edited ‎04-19-2018 02:04 AM

HP Recommended

You have me at a bit of a disadvantage.

 

I have asked you for specific information and you have not provided it.

 

I don't like to guess and provide inaccurate information, so I won't do that.

 

I am waiting for you to respond.

 

Take a read of the previous posts and provide the requested information, so we can move forward.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-19-2018 04:04 AM

HP Recommended

Sounds to me that you're booting of some sort of Windows 10 rescue USB?

 

You NEED to follow the instructions provided by erico to create a bootable Windows 10 Installation USB stick. Then, with the new blank SSD installed, boot off the Windows 10 USB you just created and follow the instructions. I've done this hundreds of times on different pc's and it works fine.

 

Cheers, Michael.

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‎04-23-2018 08:06 PM

HP Recommended

Sorry. Looks like I have problem login in this website.

 

Yeah its the mini version. 

 

Looks like now it's working! thanks!

 

It was that usb windows that was a problem, not HP.

 

I have windows 10 x64 drivers for HP, however I read  windows 10 download the drivers automaticly. So no need to install any HP driver?

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