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‎12-25-2018 08:03 AM

HP Recommended
Product: HP envy 23 touchsmart
Operating System: Microsoft Windows 10 (64-bit)

My All in one was working perfect on windowes 8. i decided to upated to windows 10 everything look great excepet the audio i did all the Troubleshooting that HP provided by support assisant website, but sill no sound. Please any ideas.

 

 

 

 

 

sound.1.png2.jpg 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2018 08:05 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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3 REPLIES 3

‎12-25-2018 08:05 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎12-25-2018 08:53 AM

HP Recommended

works perfect .. thank you very much 

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‎12-25-2018 09:28 AM

HP Recommended

You're very welcome.

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