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‎07-23-2017 11:31 AM

HP Recommended
Product: HP Pavilion Slimline s5220f
Operating System: Microsoft Windows 7 (64-bit)

This system was shipped with the Windows 7 64-bit operating system.  I am replacing the HDD. When I go to the HP software and driver download page and enter the product name, it is recognized. I select Windows as the OS and am given the options of Win7-32; Win7-64; Vista-32; and Vista-64.  No matter what option I choose, I am told there are no drivers available and to select something else.  Do I assume the recommended option is to buy another brand of PC? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2017 11:45 AM - edited ‎07-23-2017 11:46 AM

HP Recommended

@HelpDesk180

 

Make sure to choose your OS and then click on CHANGE.

 

REO

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-slimline-s5200-desktop-pc-series/399946...

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3 REPLIES 3

‎07-23-2017 11:45 AM - edited ‎07-23-2017 11:46 AM

HP Recommended

@HelpDesk180

 

Make sure to choose your OS and then click on CHANGE.

 

REO

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-slimline-s5200-desktop-pc-series/399946...

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‎07-23-2017 12:58 PM

HP Recommended

thanks for the help.  I guess the web page seems a bit un-obvious to me.  Since I did not want to change my selection, choosing "change" when I want to "continue" was a leap for my tired mind. 

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‎07-23-2017 01:01 PM

HP Recommended

No problem @HelpDesk180

 

It happens more than you think.

 

REO

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