NVME drives not detected in BIOS

[ahmnoor]

Dear Team,

I deploy Windows 7 via SCCM on fresh new EliteOne 800 G3 , after completing the installation and restart , we getting blue screen with error 0x0000007b. 

I changed the BIOS option from Legacy to UEFI , now the NVME drive is not showing at all in BIOS , i removed the HDD plugged in dell laptop , the hdd is detected.

Please help

[Big_Dave]

Hi,

information about your HP model type is missing.

Windows 7 doesn't have native NVMe drivers.  There are procedures on the MS site to get NVMe devices working with W7 sp1.  HP may also have procedures for getting NVMe devices working on W7 sp1.  I don't recommend using NVMe devices with W7.

-----------------------------------------------------------

Set the BIOS back to legacy mode and SATA mode to AHCI.

I suggest that you try using a Windows 7 sp1 media on a flash drive or CD and see if you can get W7 to boot. Depending on the OPROM in the NVMe device, you might be able to get W7 to boot in BIOS mode.

The best solution would be to use the default W10 system with NVMe devices and then run in full UEFI mode.

There is a disclaimer on the HP Sales Server when downgrading to W7.  Some processors and chipsets have limited support.

[tungless]

Hey did you ever find a fix for this? So the drive became visible again?

[y2kim]

For the same problem, I have found the way to make NVMe SSD visible.

NVMe SSD on HP elitedesk/eliteone 800 G3, only works in UEFI mode(Legacy support disalbed).

Set BIOS-Advanced-Secure boot configuration, 

choose either

Legacy Support Enable and Secure Boot Disable(Windows 7 64 bit, Windows 7 32-bit do not support UEFI)

or

Legacy Support Disable and Secure Boot Enable (Windows 8 and above)

After BIOS setting changed, power-on press F3, choose Intel Rapid storage technology, will see NVMe SSD installed.

[y2kim]

I have an update on this, enable "fast boot" in BIOS-advanced-boot options. 

BIOS-Advanced-system option

Configure Storage Controller for Intel Optane

clear checkbox to disable this feature

Then system will find NVMe SSD in legay mode(legacy support enabled and secure boot disalbed).

[Miguel17]

For the same problem, HP Elitedesk 800 G1 TWR BIOS L01 v02.74, Windows 10 64bits, with KC1000 HHHL PCIe Gen 3x4 NVMe Kingston

The drive is not visible from the bios and cannot be booted from it

Any advice?

[y2kim]

---

@Miguel17 wrote:

For the same problem, HP Elitedesk 800 G1 TWR BIOS L01 v02.74, Windows 10 64bits, with KC1000 HHHL PCIe Gen 3x4 NVMe Kingston

The drive is not visible from the bios and cannot be booted from it

Any advice?

---

NVMe will not work as boot device on 800 G1, not suported. However, it will work as data drive, via PCIe bus.

Then you could use workaround, place boot partition on SATA disk where contains bcd and bootmgr and place the partition contains windows folder on NVMe disk.

The simple way is install windows system on SATA disk, then install another windows system.

During the 2nd time installation, format or remove c:\windows partition that 1st install on SATA disk. Create partition on NVMe disk and select it for system install.

This will result an active partition on SATA disk and the c:\windows folder on NVMe disk. You could not remove SATA disk after this, which will cuase NVMe disk not booting.

[tungless]

I found with the elitedesk 800 g3, upgrading to the newest bios stopped detection of the nvme drive. downgrading the bios to the oldest made it reappear. I did report this to hp ages ago, but it's not been fixed.

[y2kim]

---

@tungless wrote:

I found with the elitedesk 800 g3, upgrading to the newest bios stopped detection of the nvme drive. downgrading the bios to the oldest made it reappear. I did report this to hp ages ago, but it's not been fixed.

---

find "Intel Optane" option in BIOS and uncheck to disable.

[tungless]

It's a toshiba nvme drive.