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- Need Win 7 Download from HP

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03-15-2020 10:03 AM
I have the Win 7 code to download, but Microsoft says "Error - Must use MFG Version". Have gone round and round at HP. Where do I get the HP version?
03-15-2020 11:10 AM
Sorry, but basically -- you don't! Why? Because HP has stopped carrying the Win7 recovery media.
There are third-party sites that claim to carry it, but I don't have their information and the one I used to cite has been closed down.
Hopefully, someone will come along with another site you can use.
I am a volunteer and I do not work for, nor represent, HP
03-15-2020 11:37 AM - edited 03-15-2020 11:38 AM
Hi, @duckboat
HP never provided a free download for W7 for your PC's model series, and as WAWood posted, they quit selling recovery media directly years ago.
You may have two options:
1. Enter the full model number or product number in the search window at the link below and see if this vendor sells recovery media for your PC.
http://www.computersurgeons.com/
2. You can still download a Retail W7 Home Premium 32 or 64 bit ISO file at the link below, toward the bottom of the page.
Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD or USB flash drive so that it is bootable.
Since it is a retail ISO file, and your PC has an OEM product key, you may have to use the Microsoft automated phone activation system to activate the installation.
03-15-2020 01:09 PM
Paul, I will try that. I am just trying to rescue an old PC to give to students in my county. I just have to get it up and running before the charity group reloads it for use.
I have checked drive via an adapter (OK) and power supply (OK) and have a replacement motherboard. Monitor checks out, but on boot, nothing on screen. Great puzzlement.